Never received my order, applied for a refund and didn’t receive that either! Awful service.
Phản hồi từ nhà cung cấp:
Your goods are currently undergoing customs clearance and require you to pay customs duties and clearance. We are unable to pay customs duties on your behalf
We have contacted UPS many times and they said you need to contact UPS customer service in your country, submit customs clearance documents, and pay customs duties to receive the goods,
We have provided you with the customs clearance documents. Please submit the documents to UPS and pay the customs duties to receive the goods,
We really did our best, we really did our best,
We filed a complaint against UPS, but it doesn't work. UPS customer service said
This requires you to submit documents and pay customs duties, and the package can be delivered to your address
Please contact them as soon as possible,
19 May 2024